FAQ
Frequently asked questions
Everything about pricing, services, rentals, process, and logistics — answered plainly. Still have a question? Call (510) 863-1912, Option 3.
General
Scan Your Space is a Northern California 3D scanning and spatial media company based in Fairfield, CA. Founded by Tom Sparks in 2018 as part of Sparks Media Group, it captures commercial, hospitality, industrial, medical, and residential spaces with Matterport Pro3, Realsee Galois P4, iGUIDE Planix Pro, and XGRIDS PortalCam systems.
We serve Solano, Napa, Sonoma, Marin, Contra Costa, Alameda, San Francisco, San Mateo, and Santa Clara counties from our base in Fairfield, CA. We also work elsewhere in California: contact us if you don’t see your area listed. The first 30 miles from Fairfield are included; beyond that, travel is $0.70 per mile round trip.
Monday–Friday, 8:00 AM – 6:00 PM. Saturday & Sunday: scans by appointment only.
We match the system to your space and deliverables: the Matterport Pro3 (±20 mm at 10 m) for immersive tours, outdoor capture, and LiDAR point clouds; the Realsee Galois P4 (±10 mm at 15 m) for high-accuracy capture; the iGUIDE Planix Pro for dimensioned floor plans; the XGRIDS PortalCam for 3D Gaussian Splatting; and Giraffe360 and the Matterport Pro2 for interiors.
Sparks Media Group handles residential real estate photography for individual listings. Scan Your Space focuses on commercial and B2B work: LiDAR, BIM, multi-building projects, insurance documentation, and managed portfolios.
Pricing
3D scans start at $0.25 per scanned sq ft with a $650 project minimum, and the rate increases from there based on scope and deliverables. Published starting rates; exact quote within one business day.
360° photography is $30 per panorama with a $250 minimum, which covers roughly an 8-pano package. It is the most cost-effective option for multi-location coverage and seasonal updates.
LiDAR scans follow the 3D scan rate (from $0.25 per scanned sq ft, $650 minimum); the registered .e57 point-cloud export is an add-on of about $150–$300 per scan. Large or complex sites are custom-quoted.
3D Gaussian Splatting (3DGS) captures with the XGRIDS PortalCam are quoted per project; contact us for rates.
The first 30 miles from Fairfield are included; beyond that, travel is $0.70 per mile round trip.
Yes. Multi-location groups, property portfolios with 10+ units per quarter, and recurring progress capture qualify for roughly 10–15% volume pricing.
Services
Matterport produces an immersive, walkable digital twin and is the standard for marketing. iGUIDE produces millimeter-accurate, dimensioned floor plans with verified square footage. Many projects use both.
Yes. We export .e57, .pts, and .rcp point clouds from the Matterport Pro3 for engineering, BIM, and as-built workflows.
Yes. Eligible interior tours can be published to Google Street View for a $200 add-on, so your business appears in 360° inside Google Maps.
Yes. We provide FAA-compliant aerial stills and aerial 360° panoramas (from $90) for exteriors, large sites, and construction progress.
Yes. We capture HDR interior and exterior commercial photography, often during the same visit as a 3D tour at a discounted combined rate.
Rentals
Yes. We rent the Matterport Pro3 ($750/week), Matterport Pro2 ($400/week), iGUIDE Planix Pro ($500/week), and Realsee Galois P4 ($850/week), with daily rates in the SF Bay Area and monthly rates available. Book online at scanyourspace.com/rentals/book.
You’ll need a valid photo ID plus one form of coverage: a Certificate of Insurance (COI), a refundable security deposit, or a damage waiver purchased through us. Shipped rentals need a COI, or the damage waiver plus the deposit. We confirm coverage before pickup or shipment.
Training is not included, but you can add a training session for $250 per hour when you book.
Process
Most projects are delivered within 48 hours of capture. Larger BIM and multi-building projects take 5–10 business days. Rush scheduling is available.
In most cases, yes. We commonly scan during low-occupancy windows, pre-open prep, or after close, coordinating timing and access with your team.
Tour hosting is included for the first 3 months. After that, ongoing hosting is billed per tour per month — contact us for rates — or you can export your assets at any time.
Tours come with an embed code and public share link; floor plans, point clouds, and image libraries are delivered via secure download. Everything works on any modern device.
Travel & Logistics
Most projects across our service area can be scheduled within the same week. Emergency and post-loss documentation can often be scheduled faster with a rush fee.
Yes, by arrangement. Projects beyond our core service area are quoted with travel at $0.70 per mile round trip. Contact us to scope a distant project.
Access to the spaces to be scanned, the rooms staged the way you want them shown, and a point of contact for timing and security. We handle the rest.
Call (510) 863-1912, Option 3, email info@scanyourspace.com, or use our online quote form. Published starting rates; exact quote within one business day.
Related pages
Get a Quote in 24 Hours
Tell us about your space and we’ll send a written quote within one business day. Most projects deliver in 48 hours.
